I have been in the health insurance business for over 20 years, specializing in employee benefits. I have worked for a national brokerage firm as an account manager for many years and have worked on the insurance carrier side for several years which has provided me with the knowledge and experience in the industry.
I am responsible for account management activities including establishing strategic plans, renewal marking analysis, benchmarking, customized employee communications, day-to-day support, and open enrollment. I speak and write fluent Spanish and facilitate bilingual open enrollment meetings and Q&As. I also support our clients in matters pertaining to benefits technology and legislative compliance. I work closely with our clients to ensure exemplary customer service. My strengths include communication, organization, and being pro-active.
As far as personally, I enjoy being involved in the community, most recently handing out lunches for school age children and delivering groceries to the elderly due to COVID 19. I have assisted in Non-Profit organizations such as Meals on Wheels of West Los Angeles, AYSO of Rancho Cucamonga and local church organizations. I have been married for 31 years, have two adult children and two grandchildren. I greatly enjoy spending time with the family and attending my grandchildren’s sports activities. You will always find us, the loudest cheering squad on the bleachers!